Refund policy
We aim to provide high-quality products and customer satisfaction. However, if you’re not happy with your purchase, our refund and return policy is as follows:
1. Return Eligibility
Returns are accepted only if:
The product is damaged, defective, or incorrect
You notify us within 48 hours of receiving the order
The item is unused, in original packaging, and with proof of purchase
2. Return Process
To request a return, please contact us at odvintforu@gmail.com with:
Order ID
Reason for return
Photo or video evidence of the issue
Once approved, our team will guide you through the return process. The product must be returned within 7 working days of approval.
3. Refund Process
Refunds will be initiated after inspection of the returned item
Refunds are Credited within 7–10 business days
The amount will be credited to your original payment method
For Cash on Delivery (COD) orders, refunds may be processed via bank transfer
We don’t provide any Exchange or Replacement .